Refund policy
Geek Therapeutics Return and Exchange Policy:
At Geek Therapeutics, we want to ensure your satisfaction with our products. If you find that certain items are subject to return or exchange, we have outlined our policy below:
Eligibility:
The return or exchange must be requested within 30 days from the date of purchase.
The items must be in their original condition, unused, and in their original packaging.
Certain items, such as digital downloads or personalized products, may not be eligible for return or exchange. Please check the product description for details.
Return or Exchange Process:
To initiate a return or exchange, please contact our customer support team at [customer support email/phone number] to request a Return Authorization (RA) number.
The buyer is responsible for shipping the items back to Geek Therapeutics. We recommend using a trackable shipping method to ensure safe delivery.
Please include the RA number with the returned package for efficient processing.
Inspection and Approval:
Once the items are received, our team will inspect them to ensure they meet the eligibility criteria for return or exchange.
If the items are in their original condition, we will process the refund or exchange within [number of business days] of receipt.
Refund or Exchange:
Approved returns will be refunded to the original payment method used during purchase.
If you opt for an exchange, we will send the replacement item to the shipping address provided.
Exceptions:
Shipping fees are non-refundable, and the buyer is responsible for return shipping costs.
In cases where the return or exchange is due to a Geek Therapeutics error or product defect, we will cover the return shipping costs.
Please note that this policy applies to specific items and is subject to change. For further details or inquiries, please contact our customer support team. We strive to make your shopping experience at Geek Therapeutics as smooth and enjoyable as possible.
At Geek Therapeutics, we want to ensure your satisfaction with our products. If you find that certain items are subject to return or exchange, we have outlined our policy below:
Eligibility:
The return or exchange must be requested within 30 days from the date of purchase.
The items must be in their original condition, unused, and in their original packaging.
Certain items, such as digital downloads or personalized products, may not be eligible for return or exchange. Please check the product description for details.
Return or Exchange Process:
To initiate a return or exchange, please contact our customer support team at [customer support email/phone number] to request a Return Authorization (RA) number.
The buyer is responsible for shipping the items back to Geek Therapeutics. We recommend using a trackable shipping method to ensure safe delivery.
Please include the RA number with the returned package for efficient processing.
Inspection and Approval:
Once the items are received, our team will inspect them to ensure they meet the eligibility criteria for return or exchange.
If the items are in their original condition, we will process the refund or exchange within [number of business days] of receipt.
Refund or Exchange:
Approved returns will be refunded to the original payment method used during purchase.
If you opt for an exchange, we will send the replacement item to the shipping address provided.
Exceptions:
Shipping fees are non-refundable, and the buyer is responsible for return shipping costs.
In cases where the return or exchange is due to a Geek Therapeutics error or product defect, we will cover the return shipping costs.
Please note that this policy applies to specific items and is subject to change. For further details or inquiries, please contact our customer support team. We strive to make your shopping experience at Geek Therapeutics as smooth and enjoyable as possible.